COMMONLY ASKED QUESTIONS

The Info You’re After

WHAT IS YOUR RETURN POLICY?

Unfortunately, all purchases are final. We will not accept returns

WHAT ARE THE PAYMENT OPTIONS?

We take Debit, Credit, Alipay, and Paypal

WHERE DO THE PROFITS GO?

All our profits go towards the Refugee Union - Hong Kong’s only refugee-led organization that works to safeguard refugee rights and improve the situation of refugees in Hong Kong. Visit our about us page for more information.

WHERE DO YOU SHIP?

We ship globally, however the shipping fee will not be covered

HOW LONG WILL THE CANDLES LAST?

Our 175g candles can last up to 40 hours!